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Avaya 1600 Series IP Telephones


The 1600 Series of IP Telephones delivers familiar features at an attractive price point for businesses with basic communications needs. These phones are ideal for office, branch, and call center use and can be deployed alongside other Avaya telephones, ensuring that each employee has exactly the functionality needed. Combining the features of traditional and IP telephones, they deliver capabilities often found in higher-priced models.
All models feature backlit displays, high-quality full-duplex speakerphones, and buttons with dual LEDs (red and green) that give the user easy-to-read status information. They can support from three to 16 line appearance/feature keys and display up to four lines. This series includes the 16CC Agent Deskphone, designed specifically for call-center use.

Features and Benefits

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The 1600 Series offers telephone features not typically found in similarly priced competitive models. These include backlit displays, support for multiple call appearances, a two-way speakerphone, dual-lamp LEDs, fixed feature keys, and a context-sensitive user interface with soft keys.
Reduce transition/training time

For employees accustomed to traditional digital telephones, these models offer a familiar user interface—including context-sensitive displays and fixed keys for conference, transfer, and hold. This improves productivity and eases the upgrade process.
Make a lasting investment

The 1600 Series delivers security, reliability, and performance.


Software Support and Hardware Maintenance

Avaya delivers consistent, continuous, cost-effective maintenance for maximum performance and reliability of communications applications and solutions. Improving operations and productivity ultimately leads to better customer service and increased revenue.